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Support for the mission critical Memcached distribution

Support for Gear6 Web Cache and Cloud Cache

Gear6 Web Cache includes a subscription to Gear6 support services and software upgrades. As part of your subscription, which offers full support, maintenance, and advice around the configuration, operation and optimization of your Gear6 solution, your subscription provides:

  • Unlimited number of cases for your deployment, including memcached
  • 24 x 7 support for P1 issues within 1 hour response time
  • Email support, Online Support Portal and forums
  • Access to software updates and upgrades

For Cloud Cache support, click here.

Please log in to access Web Cache Support.
If you are a customer and need access, Contact Us.
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Contact Gear6 Support

To contact Gear6 Support directly please call: 1-877-GEAR-SIX (1-877-432-7749)
Or, email us at: 'support1 (at) gear6.com'.
Provide your name, email, and telephone number and your support question with this email.

Gear6 Community Support

To get support for Gear6 open source projects, like Statsproxy and Brutis, visit our community forums.