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Support

Support

The Gear6 Web Cache includes a subscription to Gear6 support services and software upgrades. As part of your subscription, which offers full support, maintenance, and advice around the configuration, operation and optimization of your Gear6 solution, your subscription provides:

  • Unlimited number of support cases for your Gear6 Web cache deployment, including memcached
  • 24 x 7 support for P1 issues within 1 hour response time
  • Email support, Online Support Portal and forums
  • Access to software updates and upgrades

Contact Gear6 Support

To contact Gear6 Support directly please call: 1-877-GEAR-SIX (1-877-432-7749)

Or, email us at: 'support1 (at) gear6.com'.

Please provide your name, email, and telephone number and a brief description of your question with this email.

Gear6 Community Support

To get support for Gear6 open source projects, like Statsproxy and Brutis, visit our community forums.